Bookings & Cancellations

 Our booking and cancellation terms and conditions are below, if you have any questions about these terms please contact us. These terms and condition apply for bookings made directly through the website

For our Covid19 guide please click here

Making a booking directly through us

We accept bookings by phone 01479811799, email sales@baztex.com or through our Facebook page ‘message us’ tab.

We will require your full name and a contact number to secure your booking. If you have given us a email address you will be sent a booking confirmation via email. Please notify us of any changes to your contact details.

We recommend you book early, as our slots get booked up far in advance and we can get busy quickly. A  good guide is 2-3 days ahead for specific repairs & servicing and 2-3 weeks ahead for major installations and deployments.

There is no booking fee, all jobs are assessed and priced after they have been assessed onsite

We send complimentary appointment reminders by text and email.

We reserve the right to refuse bookings or repairs.

When booking via email or message, time slots offered to you will be held until closing time on that day, then they will be released.

Whereby we are not able to honour a booking due to unforeseen circumstances you will be notified at the earliest convenience on the contact information you have provided us with. We’ll do our best to re-arrange your appointment, you may be offered an alternative, date or time. 

Cancellations

We know things crop up and we understand busy lives can mean changes to your schedule, find all the info you need for cancelling your appointment below

If you are unable to attend your appointment please notify us as soon as you can (more than 24 hours would be great), this helps us re-allocate your slot. You may know how busy we can get and how frustrating it is when we cant fit you in so this helps us free up spaces for those wanting to book.  We will do our best to re-schedule you in at our next availability.

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